Frequently Asked Questions 

Can I change or cancel my order? 

If your order hasn't been packed, we'll do our best to help. Please contact us as soon as possible at hello@araeco.com.au.

Will sold out products be restocked? 

Some products may return, while others are released in considered quantities. Join our newsletter to be the first to know about restocks and future releases. 

Do you offer gift cards? 

Not at the moment. Gift cards are something we're considering for the future. Subscribe to our newsletter to be the first to know when they become available.

Where can I find your Shipping & Returns policy? 

You can view our full Shipping & Returns policy on our dedicated Shipping & Returns page. 

Still have a question? 

We're always happy to help. Email us at hello@araeco.com.au, and we'll get back to you as soon as we can.